SHIPPING & RETURNS
SHIPPING OPTIONS
ALL ORDERS
| OPTION | COST | DETAIL |
| Orders above KD 20 | Free | Get free delivery on KD 20 order or above. Same day delivery for orders placed before 2:00 pm. Next business day delivery for orders placed after 2:00 pm |
| Orders below KD 20 | KD 1.5 | A delivery charge of KD 1.5 on orders worth below KD 20. Same day delivery for orders placed before 2:00 pm. Next business day delivery for orders placed after 2:00 pm |
ORDER & PAYMENT
ORDER
We accept the below:
1. Credit Card (Visa & Master card)
2. Debit Card (Knet)
Free delivery for any order equal to or above KWD 20.
RETURNS
Need to send something back to us? No problem. Returns are easy with Nespresso.
| TYPE OF RETURN AND EXCHANGE | DETAIL |
| Machine/Accessories Returns & Exchange | You have the right to refund/exchange machines and accessory products within 14 days of purchase. Nespresso will only accept products that are returned in an undamaged, unused condition and in their original packaging accompanied by the original invoice. If you experience any issue with your machine, call 965 24922600 to troubleshoot with our trained specialists. |
| Coffee Returns & Exchange | According to the food regulations and for the protection of consumers, Nespresso does not accept any exchanges nor refunds of coffee capsules/coffee sleeves and bites, regulated as a food product, in order to conserve the health of consumers.. |
Call Nespresso Club Services at 965 24922600 to initiate a return.
